The Indian Health Service defines an Outpatient Ambulatory Care Visit (ACV) as follows:
* An encounter between a patient and a health care provider in an organized clinic, medical center or hospital within an IHS or tribal facility where service resulting from the encounter is not part of an inpatient stay.
* The patient or his/her representative must be physically present at the time of service.
*A patient's representative may only pick up prescriptions.
* A note must be written in the medical record by a licensed or credentialed provider found to be qualified and approved for privileges by the medical staff and facility administrator.
- A visit to two different clinics (such as ENT and Orthopedics) on the same day count as two ACV. This applies mainly to facilities with specialists and specialty clinics.
- A visit to two providers within the same IHS clinic on the same day counts as one ACV. For example, if a pediatric patient sees a physician assistant in the pediatric clinic and returns later that day to see a pediatrician, only one of those visits will be counted as official IHS workload.
- Pharmacy, x-ray and laboratory that are secondary to another provider visit are not counted as a second visit, that is, a pediatric visit involving pharmacy, x-ray and laboratory would equal one visit.
- Specialty services provided by a contract provider in an IHS facility will be counted as a physician- provided ACV.
- A dental prescription filled in the pharmacy is a pharmacy visit.